Different industries must respond to users who are more connected and knowledgeable about technology, especially online purchases.
For this reason, the challenge lies in managing the last mile so that the customer experience is flawless and positively impacts the brand’s reputation.
And to achieve this goal, logistics and technology must have an increasingly strong relationship because they are a fundamental part of the optimization of processes related to the supply chain that characterize the activities of the sector.
To move towards this future, logistics and transportation will be based on a set of technologies that will have more and more weight in the industry.
- Artificial intelligence
- Digital Trading
- automatic process
- API technology.
- IoT: Internet of Things
- big data
What factors should I consider before investing in the technology my business needs? Here you can find specific logistics trends that can help you make the best decision.
Automation to improve logistics efficiency
Estimates suggest that by 2030 most logistics operations will be automated, with most repetitive tasks going to be performed by intelligent machines or autonomous robots.
It means that the skill set required by people to work in the logistics industry will change drastically, requiring personnel who are more familiar with the latest technology.
An essential element for automation is API Integration, a programming interface that allows the various systems that make up a business to communicate with each other and function automatically.
For example, based on an API, a company can integrate logistics software into its system, allowing it to address challenges such as route planning and remote monitoring efficiently.
For the last mile, today’s software allows you to plan a more optimal route to reach your destination, thereby reducing the costs of the supply chain stage and the environmental impact caused by vehicles.
That’s why it’s essential to have CartonCloud, a system that facilitates on-demand delivery of orders, and that’s where last mile software is critical for logistics management to adapt to customer demands for orders in less time.
And in this struggle to offer minute-by-minute delivery, having software intuitively integrates into the business. Also, it makes it easier for operators to deliver products optimally and consider variables such as traffic congestion and distance between stores and customers.
Technological innovation is critical to optimizing any process, and, in terms of logistics, it is crucial to achieving the most excellent possible efficiency at every phase.