How to Deal with Amazon Dropshipping Account Lock

Have you ever had your Amazon dropshipping account locked? If so, you know how frustrating it can be.

In this blog post, we’ll show you how to troubleshoot your Amazon dropshipping account lock. We’ll walk you through the popular causes of Amazon dropshipping account lock, and we’ll provide some tips for avoiding account locks in the future.

But first, the basics…

What is Amazon Dropshipping Account Lock?

An Amazon dropshipping account lock is when Amazon suspends or limits a seller’s account due to suspected policy violations. When this happens, the seller is no longer able to sell on Amazon and their account is typically closed permanently.

Dropshipping account locks are usually the result of Amazon’s automated systems detecting suspicious activity, but they can also be manually initiated by Amazon employees.

What Causes Amazon Dropshipping Account Lock?

Amazon dropshipping account lock is often caused by one of the following reasons:

  1. Suspicious or abnormal activities: If your account shows any suspicious or abnormal activities, Amazon may lock it as a precautionary measure. This could be anything from sudden changes in your selling patterns to receiving a high number of customer complaints.
  2. Violating Amazon policies: There are a number of policies that sellers must follow on Amazon, and violating any of them can lead to an account lock. This includes things like listing prohibited items, engaging in fraudulent activities, or failing to pay taxes. It could also include things like creating fake reviews, using black hat marketing techniques, or anything else that violates Amazon’s terms of service.
  3. Poor seller performance: If a dropshipper consistently has a high number of negative reviews, late shipments, or customer complaints, Amazon may decide to lock their account.
  4. Selling prohibited or restricted products: Amazon has a long list of items that are not allowed to be sold on their platform. If a dropshipper is caught selling one of these prohibited items, their account will likely be locked.
  5. Suspected Fraudulent Activity

If you’ve been dropshipping on Amazon and your account has been locked, it’s likely due to fraudulent chargebacks activity. This can include things like fraudulent chargebacks or using automated bots to place orders.

In the meantime, here are some tips to avoid drop shipping fraud and keep your account in good standing:

  • Make sure your orders are legitimate and not being placed by bots
  • Don’t use stolen credit cards or engage in other illegal activity
  • Be careful of chargebacks, which can happen if a customer is not happy with their purchase

How Do You Regain Your Amazon Dropshipping Locked Account?

If you find yourself in the unfortunate situation of having your Amazon dropshipping account locked, there are a few steps you can take to try and regain access.

First, try reaching out to Amazon customer service directly and explain the situation. You would usually need to provide them with your account information and explain why your account was locked.

If that doesn’t work, there are a few other options.

You can try reaching out to the supplier you were dropshipping from and see if they can help resolve the issue.

Finally, if all else fails, you can try creating a new Amazon account and starting from scratch. While it’s not ideal, it’s often the only way to regain access to your account.

Best Practices for Preventing Amazon Dropshipping Account Lock

There are a few key things you can do to prevent your Amazon dropshipping account from being locked.

1. Be sure to only dropship items that are allowed by Amazon.

To prevent your Amazon account from being locked, you’ll need to make sure you’re only dropshipping items that are allowed by Amazon. This means ensuring that all products comply with Amazon’s policies, including their listing guidelines and terms of service.

If you’re unsure about a particular product, it’s always best to check with Amazon directly before listing it for sale.

2. Follow all of Amazon’s rules and guidelines.

If you want to prevent your Amazon account from being locked, you need to make sure that you follow all of Amazon’s rules and guidelines. This includes ensuring that you only use your account for authorized activities, and that you don’t violate any of Amazon’s terms of service.

Additionally, it’s a good idea to keep an eye on your account activity and report any suspicious activity to Amazon.

3. Don’t make any false or misleading claims about your products.

If you don’t want your Amazon account to get locked, don’t make any false or misleading claims about your products. It’s important to be accurate in your product descriptions and not make any unsubstantiated claims.

If you’re not sure about something, it’s always best to err on the side of caution and not make the claim at all.

4. Don’t try to manipulate Amazon’s search results.

It is against Amazon’s Terms of Service to attempt to manipulate their search results. This can result in your account locked. This includes practices such as creating fake reviews or artificially inflating your product’s ratings. Not only is this against Amazon’s terms of service, but it can also lead to a suspension of your account.

5. Be responsive to any communication from Amazon

If you receive any communication from Amazon regarding your account, be sure to respond as soon as possible. Ignoring or failing to respond to Amazon’s communication can lead to your account being locked.

By following these best practices, you can help prevent your Amazon dropshipping account from being locked.


There are a few reasons why an Amazon dropshipping account may become locked. The most common reason is due to a violation of Amazon’s terms of service. Other reasons include suspected fraudulent activity, unusual buying or selling activity, and failing to meet performance standards.

If an account is locked, the account holder will not be able to access their account or use any of the Amazon services. In some cases, a locked account may be able to be reinstated after the issue is resolved. However, in other cases, the account may be permanently suspended.

To be on the safer side, do make sure that you’re complying with all the terms of service of Amazon’s Affiliate program.

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